The IT Service Strategy STARTER COURSE

This online course is the fast, easy and FREE way to start learning the 'service strategy process' and get on the "fast track" to I.T. service success. Enroll now for instant access to the lessons, reference materials and more.

Course Details

Start Learning the Service Strategy Process for Free!

The I.T. Service Strategy Starter Course is your free introduction to our "fast track learning" I.T. Service Strategy Toolkit education program. The full Toolkit course contains over 50+ training materials, including videos, infographics, reference guides, and downloadable templates.

This Starter Course provides instant access to a select group of Toolkit contents, so you can start learning before you commit to the full course program.  Just sign up below for instant access.

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And it's easy. No credit card required and enrollment does not expire.

Starter Contents


  • Welcome Message
  • Course Expectations


  • The Big Picture Video Part 1: What is Fast Track Management?
  • The Big Picture Video Part 2: Introducing the Service Strategy Process
  • The Big Picture Process Diagram (PDF)


  • Chapter 1, Lesson 2 - IT Management Vision (PDF)
  • Chapter 2, Lesson 1: The 'Define, Align, Approve' Methodology (PDF)


  • The Big Picture Quiz
  • Creating the Strategy - Concepts Diagrams
  • Next Steps for Service Strategy Learning

Let's get started!

Enrollment is free. Click below to sign up!

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